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Allocating an alternative host

TM17
Newcomer
Newcomer

‎2024-05-01 03:47 PM

Hello, I am trying to allocate an alternative host under advanced setting when scheduling meetings but i get an error saying 'One or more people you want to add as an alternative hosts are not licensed users or are not members of this account. Remove the following users to continue', but he is the owner of this company and it's his zoom license.

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colegs
Community Champion | Employee
Community Champion | Employee

‎2024-05-02 05:19 AM - edited ‎2024-05-02 08:20 AM

@TM17 - When you say it's his Zoom license. Do you have a Zoom license?  In order to assign an alternate host, both you and the other person need to have licenses, both individuals have to be in the same account, and the ability to assign alternate hosts needs to be turned on for the account.