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403: error: app_not_configured_for_user


I was able to almost all of the meetings thru my zoom account app. In one of my zoom meeting invite when I try to join I am having the below error on my iphone:

error: app_not_configured_for_user

tried to clear the web data and chace but still no luck, any help on how to resolve the error


Community Champion | Zoom Employee
Community Champion | Zoom Employee

My name is Brandon. Thanks for joining the Zoom Community! If you can access via your computer and cannot access Zoom on your phone, this may be a possible security policy restricting access on your mobile device. 

This is especially if your organization requires you to utilize SSO to choose credentials. Please see for more information about these policies and report back with feedback, and the Zoom Community can attempt to assist you further. 


I hope this is helpful,




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