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403: error: app_not_configured_for_user

illaashok_83
Listener

I was able to almost all of the meetings thru my zoom account app. In one of my zoom meeting invite when I try to join I am having the below error on my iphone:

error: app_not_configured_for_user

tried to clear the web data and chace but still no luck, any help on how to resolve the error

1 REPLY 1

YaBoiB
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,
My name is Brandon. Thanks for joining the Zoom Community! If you can access via your computer and cannot access Zoom on your phone, this may be a possible security policy restricting access on your mobile device. 

This is especially if your organization requires you to utilize SSO to choose credentials. Please see https://support.google.com/a/answer/6301076?hl=en for more information about these policies and report back with feedback, and the Zoom Community can attempt to assist you further. 

 

I hope this is helpful,

Brandon

 

 

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