cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Help delete a product from shopping cart

maggischarf
Explorer
Explorer

‎2023-02-18 12:08 PM

Hello, I need help deleting a product from the shopping cart. I cannot find a delete button! Thank you so much!

2 REPLIES 2

zoom_user_0815
Newcomer
Newcomer

‎2025-05-04 12:37 PM

Currently this seems to be intended. This is poor CX (customer experience) and a classical Dark Pattern - for me a sign that I cannot trust such a company.

PatrickManley
Newcomer
Newcomer
In response to zoom_user_0815

‎2025-05-05 11:24 AM

This is very much intended. I have battled them for months over this and would not let a customer service ticket die. They kept saying it would be added in a future update but the history shows this has been happening for many many years. I repeatedly asked to have one of their programmers go in and “manually” remove it from my cart and they claimed they had no one with the knowledge to do it. I said get your vendor that runs your store then, because if you don’t run it, then the vendor does and then do. Immediately went back to future upgrade responses. Awful customer service.