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Zoom additional license

link2hamzah
Listener

 i have a zoom pro license under an account which is due to be renewed in Jan 2023  , i want to purchase an additional one under same account and when i  increase the Qty of licenses to 2 , it asks for full payment of two licenses 

i mean should it charge proportionate for one license and one for full year additional license 

1 REPLY 1

Mr_Zoomtastic
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @link2hamzah 

 

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 also make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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