When speakers or attendees try to launch the in progress zoom event, the blue "Launch Zoom" button is not working. When the "Launch Zoom" button is clicked, a blank white screen pops up. The only way to join the event is by clicking "Skip and Join In-Progress Session" in small letters under the button. Is this a fault in one of our settings?
No the lobby does not open.. it tries to but just shows a blank white screen.
Joining via PC and updated to latest version.
Also, when trying to join as an attendee, although I am signed in on the internet, when I click launch zoom meetings, it asks me to login again. If I close that pop-up to login and click "Skip and Join In-Progress Session" it allows me to go to the event and join.