Interpretation in usage reports

[clomo21]

Is it possible to generate a usage report that shows whether interpretation was used in a meeting/webinar/event?

[IP-Man · Accepted solution]

@clomo21 

Unfortunately, there seems to be no such report in Zoom as of the moment.

For your reference though, here are the available Webinar reports that you can pull.

Webinar reports

Last Updated: January 23, 2022

Webinar reports allows admins and users to generate different metric and information reports including:

• Registration Report: Displays a list of registrants and their registration details.
• Attendee Report: Displays details about each attendee, such as when they joined, left, total time in session. If registration is enabled, the attendee report will provide if registrants attended or not. Attendees listed in the Other Attended section typically include dial-in phone attendees and Zoom Room participants. 
• Performance Report: Displays engagement statistics on registration, attendance and feedback.
• Q&A Report: Displays questions and answers from the webinar. Answers are arranged vertically under the question. This report also displays the participants that asked questions along with the question/answer times.
• Poll Report: Displays each attendee's poll result.
• Survey Report: Displays the responses to the post-webinar survey. 

These reports can be exported in a CSV format for further analysis. Reports are available for the previous year.

Notes:

• You should generate attendee, performance, Q&A, poll, and survey reports after your webinar has ended. If you generated a report before starting the webinar, you should re-generate the report to obtain the data collected during the webinar. Only polling reports can be generated during the live session, after the poll has ended. 
• If a poll is relaunched in a webinar, the poll report will only display the last poll occurrence. If you know you will need to launch the same poll twice and want both sets of data, consider creating a second poll with the same questions as the original to avoid relaunching. 
• If the host or co-host changes their name, the name of a panelist, or the name of an attendee in a webinar, the updated name will be shown in the attendee report with the original name in parentheses. This does not apply to Zoom Rooms. 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

[IP-Man · Accepted solution]

@clomo21 

Unfortunately, there seems to be no such report in Zoom as of the moment.

For your reference though, here are the available Webinar reports that you can pull.

Webinar reports

Last Updated: January 23, 2022

Webinar reports allows admins and users to generate different metric and information reports including:

• Registration Report: Displays a list of registrants and their registration details.
• Attendee Report: Displays details about each attendee, such as when they joined, left, total time in session. If registration is enabled, the attendee report will provide if registrants attended or not. Attendees listed in the Other Attended section typically include dial-in phone attendees and Zoom Room participants. 
• Performance Report: Displays engagement statistics on registration, attendance and feedback.
• Q&A Report: Displays questions and answers from the webinar. Answers are arranged vertically under the question. This report also displays the participants that asked questions along with the question/answer times.
• Poll Report: Displays each attendee's poll result.
• Survey Report: Displays the responses to the post-webinar survey. 

These reports can be exported in a CSV format for further analysis. Reports are available for the previous year.

Notes:

• You should generate attendee, performance, Q&A, poll, and survey reports after your webinar has ended. If you generated a report before starting the webinar, you should re-generate the report to obtain the data collected during the webinar. Only polling reports can be generated during the live session, after the poll has ended. 
• If a poll is relaunched in a webinar, the poll report will only display the last poll occurrence. If you know you will need to launch the same poll twice and want both sets of data, consider creating a second poll with the same questions as the original to avoid relaunching. 
• If the host or co-host changes their name, the name of a panelist, or the name of an attendee in a webinar, the updated name will be shown in the attendee report with the original name in parentheses. This does not apply to Zoom Rooms. 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

[clomo21 · Accepted solution]

You are right, such reports are not yet available in Zoom. Thanks for the explanation. 

[SFPL]

Please create this report, it is vital to the services we provide at the San Francisco Public Library, and any library using Zoom services. We pay to have interpreters join events, and we pay you a lot for zooom service. We would love to be able to know the stats and data on this to see how we can best offer service to our city.  

thanks, 

[RobertS]

I have been requested for this report so many times by our Customers. The work around that I use is to provide a short survey on the interpretation quality. At least this gives a statistical breakdown of the usage. NOTE however if you do not provide the survey in the language that you are trying to assess, then you will not get the correct statistical response!

[Mncubes]

Hi there,

The poll report only generates a few information about the user, how do we get more information about the users who answer the poll - like phone number, organisation, job title etc. ? Is there a way for us to customise the polls to receive this type of info or is this not built into the poll? 

[williamis]

While direct interpretation usage reports may not be universally available, workarounds and alternatives exist. Depending on your platform, you can leverage polls, participant reports, event details, integrations, or manual tracking to gather helpful insights. Additionally, advocating for dedicated reporting features can lead to improved capabilities in the future.

[Frank_TB]

On my account I see the new (recent) Interpretation report.

 

Regards,

If my reply helped, don't forget to click the accept as solution button!

[iyp]

We are trying to collect data on how many Zoom participants are utilizing the Interpretation function and for which languages (our school's top languages aside from English are Haitian Creole, Portuguese, and Spanish). As a public school with a diverse family community, we were fortunate to be able to utilize Zoom's interpretation function during pandemic learning until now, but it is increasingly difficult to fight for and sustain funding for simultaneous interpretation, as we strive to sustain the level of communication families deserve especially when it comes to being informed on their children's education and well being.