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How to access the Expo tab in Zoom Events?

NurseRecruit
Listener

I am having difficulty accessing the Expo tab in Zoom events. I have a Zoom Events license. This is what Zoom Support provides in regards to accessing Zoom Events Expo, but it does not exist in my . 
How to access the Expo tab in Zoom Events

  1. Create a Zoom Event or edit an upcoming event to access the event setup.
  2. In the event creation flow navigation menu, click Event Experience, then click Expo.
    The Expo page will appear.

When I go to my right side navigation bar, "Event Experience" does not appear. How do I turn my Zoom Event into an expo? This is what appears in my Navigation tab:

Screenshot 2023-05-21 at 12.04.56 PM.png

 

Thanks in advance!
Connor

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community and Zoom Events, @NurseRecruit /Connor!

 

First, note that Expos are not available on Recurring Sessions Event types:

https://support.zoom.us/hc/en-us/articles/4411702803213-Comparing-the-functionality-of-Zoom-Events-t... 

 

It appears to me like you have a single session Event. Based on my sample single-session Event, I don’t think you can have one there either. 

Look here for Multi-Session Event types:

Ray_Harwood_0-1684691279925.png

You have to configure the Expo and create Exhibitors. 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !