cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

participants' screen disappear

Jenn_1007
Newcomer
Newcomer

Hi. 

I use zoom for college class.

This kind of experience never happened before in other zoom classes.

Whenever I share my powerpoint screen, the participants' screen disappear.

When a student joined zoom, video panel pop out and disappear immediately.

I check the meeting control - "show video panel" but still nothing solved. 

Is it error? Should I reinstall Zoom? 

3 REPLIES 3

_Eduardo_
Newcomer
Newcomer

you have to put the mode side by side

Bri
Community Moderator | Employee
Community Moderator | Employee

Thanks for sharing this solution @_Eduardo_ ! @Jenn_1007, to learn more about side-by-side mode check here 😃


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

_Eduardo_
Newcomer
Newcomer

😄