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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Meeting ID errors

annbee
Newcomer
Newcomer

Hi there,

I teach on zoom each week, and send out 8 links 4-5 days before the meeting each Friday.

When I then go to that meeting on Friday and try to open it, it says 'incorrect meeting ID' and won't open.

I usually then panic - and re-send links to participants and ask them to ignore the previous link.

 

However, why is this happening?  How can I avoid this as it feels like i am confusing my students... something is going wrong,

with kind wishes and thanks

ann

 

1 REPLY 1

Freddi_G
Community Champion | Employee
Community Champion | Employee

Hi @annbee trying to understand this better - are you saying that the links are changing when you resend them? The only time a meeting would be invalid is if it was deleted, would be great to get a step by step workflow from you but since we wouldnt want to share that info online I would suggest creating a case https://support.zoom.us/hc/en-us/requests/new im sure we can get this figured out fairly easily or optimize the workflow better to avoid this.