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Accidentally clicked Educator Account

JoeyC
Newcomer
Newcomer

‎2022-08-25 01:55 PM

Hi,

 

I was accidentally clicked the educator account when i was doing the sign-up process. I didn't actually intend to have that and wanted to stick with a personal account. But I couldn't go back and restart the whole process. Now I can't log into my account. It was stuck in the education account activation page (attached the screenshot below). I seem to have no way to access my account.  Now I have to use another email address to log in for help. And I have to host a meeting next week using that account. Please help me out ASAP. Thank you so much!

 

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-08-25 02:28 PM

Hi JoeyC! I will go ahead and create a support ticket for you on this issue. Be on the lookout for an update via email


Bri
Zoom Community Team
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