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Sound problem

Alla_a
Listener

Hello. I connect to the zoom conference from my phone, additionally headphones and microphone and do not use. During the conversation, the participants tell me that I am hard to hear, the sound is phonetic, gurgling is heard in the background. What is the reason? The room is quiet

1 REPLY 1

sachinzoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello,

 

Please try these steps to fix audio issues:

 

https://support.zoom.us/hc/en-us/articles/7302459648397-Troubleshooting-audio-issues

 

After that you can do an audio test: 

 

https://support.zoom.us/hc/en-us/articles/201362283-Testing-audio-before-Zoom-Meetings

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.