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Register todayMy subscription has 4 sub accounts. Recently, my subscription expired because my credit card had expiired. I have since renewed it. However I found that my sub accounts are all still listed as "basic" or "free". Questions: 1. After my subscription wa...
Dear Zoom Community,We are reaching out to share a troubling experience we’ve been facing with Zoom that has significantly impacted our organization both financially and operationally. Since March 14, 2024, we have been erroneously billed for service...
Tengo cargos por aproximadamente $134.25 dólares américanos, son $2,29.63 pesos mexicanos por del 25 de abril.Mi plan anual fue pagado en febrero 2024 y no he adquirido ninsún producto
I have been writing to a JC from Support for almost three (!) weeks.My problem is that my company is based in the Canary Islands (belongs to Spain, but has its own tax system) and although I can correctly select “Canary Islands” as the country when e...
今回支払い方法を銀行振込にしたところ、振込案内のメールが来ました。そこには振込先の情報が入っていましたが、振込依頼人をどう書いたらいいか説明がありません。振込依頼人をどう書いたらいいかと、銀行のATMで振込が可能かを知りたいです。
Hey thereAs we don't need all the new features of Zoom Workplace, we would like to stay with Zoom One. There is all we need for now.If this isn't possible we probably would decide to use some other tool like Teams or Skype.So please tell me what the ...
Hello,We have a meeting ID that many peaople sign on to across the country that I'm the account administrator on. We do not want to lose the meeting ID if something happens to me. Is there a way to add another person to my account without paying addi...
We have a Zoom one pro subscription, but now all 3 members are in basic status and we can not set one licenced status, th error message: You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit. Plea...
I want to take advantage of new upgrade storage from 100 to 200 GB for $480, my renewal is always on April 27 however the renewal for this new plan says 3/26/25 which is one month earlier than it should be. that is not right..why is it renewing next ...
Hello, I have a Pro account and I purchased an additional license and added the user to my account. The new user cannot see upcoming meetings that I have scheduled even though they were an added user to my account. I made them alternative hosts in th...