cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Account Management - subaccounts

patleeyc
Newcomer
Newcomer

My subscription has 4 sub accounts. 

Recently, my subscription expired because my credit card had expiired. 

I have since renewed it. However I found that my sub accounts are all still listed as  "basic" or "free". 

Questions: 

1. After my subscription was renewed and paid, why are the sub accounts not reflecting it? 

2. What do I have to do? 

 

Thank you

 

0 REPLIES 0