How to Search

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How to Search the Zoom Community.

There is a lot of content within the community, and oftentimes, frequently asked questions and answers already exist. Therefore, we encourage you to search the community first to see if your question has already been asked and answered. 

How to search using the text field

• Type your search term in the search field labeled Search the Zoom Community. You can find the search field at the top of any community page.

• As you begin typing your search term, the system will populate relevant suggested search results. Search results will populate relevant posts, users, private messages, and places based on the keyword or phrase you are searching for.  Note: To disable suggestions, click Turn off suggestions underneath the search results list. To re-enable suggestions, click Turn on suggestions underneath the search field. 
• If you do not find what you are looking for with the predictive suggested search results, click Enter on your keyboard or the magnifying glass to the right of the search field. This will take you to the advanced search page.

How to view advanced search results

• When clicking enter or on the magnifying glass in the search text field, you will then be navigated to the advanced search page. 
• Search results will populate posts, users, private messages, and places. You can toggle between these options at the top of the page. 

• If you want to search for content within a specific topic or place, select Advanced at the top of the page. 
• Click the dropdown button underneath View results by to filter search results by topics or specific posts.
• Click the dropdown button underneath Results per page to view search results by 10, 20, 30, 40, or 50 results. 
• Check the box to the left of Topics with no replies to include these results in your search. 

How to apply search modifiers in the search field

• Use quotes to search for an "exact phrase".
• Use the plus sign to search for +one +or +more +words.
• Use the minus sign to -exclude -certain -words from your search.

How to customize search results

• You can customize your search results to make them more meaningful in several ways:
  • Use the interactive filters to refine the search results based on: location, author, date, type of post, and others. 
  • See which filters are active at the top of the results list.
  • Turn off an active filter by clicking the X button to the right of the filter.