upgrade plan error

[yuki_lingjiayi]

I juste purchased the plan Pro, the payment was successful but I still stay in the basic plan. I'm not able to contact the support service. What can I do now ?

[Rupert]

Hi @yuki_lingjiayi 

Having purchased your license, you will now need to assign it to yourself:

https://support.zoom.us/hc/en-us/articles/115004976063