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Hi @leeleemac ! If you log into your Zoom web portal, do the following:
Bri - are you telling me I cannot update my software with newer versions unless I take a bigger plan? What happens when the software becomes so outdated and unsupported? I have had a paid account for many years and wonder how I can be a paying client without supported software?
This does sound like it is different. I cannot update my app to a newer version. I guess after trying all the other FAQs and not finding a solution, I mistakenly assumed this was update, not upgrade. Sorry about that. If you have a link to "how to update" my app on Windows, that would be helpful. Thanks @Bri
No problem at all! This article might be what you're looking for: https://support.zoom.us/hc/en-us/articles/201362233-Updating-Zoom-to-the-latest-version
Let me know if this is helpful!
Thanks for looking for this @Bri . This was the article I found earlier that did not help me. The "Check Updates" does not exist in my app version (as described in this article). I installed it as the admin and not with MSI installer, so I am unsure why it is not available and what to do about it next. If you come across anything, please let me know. I will keep looking.