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need to delete an zoom account

baharul
Newcomer
Newcomer

need to delete an zoom account

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @baharul , thank you for posting for the first time, and welcome to the Zoom Community!

 

I am sorry to hear that you would like to delete your Zoom account, we wish you could stay! However if you would liek to cancel and are a Basic (Free) Zoom user, you can delete your Zoom account at any time. This will permanently delete your Zoom account. if you are a Paid Zoom user (Licensed) will need to cancel your subscription before you can terminate your account.

 

How to terminate your account

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Account Management then Account Profile
  3. Click Terminate My Account.
  4. Click Yes to confirm that you would like to terminate your Zoom account. This will permanently delete your Zoom account.
  5. You will be redirected to the Zoom homepage and briefly shown a message that your account termination was successful. 

I hope this helps!

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!


Carla (she/her/hers)
Zoom Community Team
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