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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

mobile phone

Konst
Newcomer
Newcomer

‎2023-02-23 06:53 AM

Hello, I have a problem with my phone in zoom. Only my work number is set in my profile, but my personal number also appears in the contact form. I am asking for information on how I can remove my personal number. I am attaching a print screen

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2 REPLIES 2

mwikum
Newcomer
Newcomer

‎2024-11-06 11:10 AM

I am also having this problem. Did you ever find a fix? My IT department is stumped. 

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Konst
Newcomer
Newcomer

‎2024-11-06 10:55 PM

Yes, you need to remove the phone number from the phone app, not from your account

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