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change ownership

gkarl9816
Newcomer
Newcomer

i need to change ownership on a pro account but first it says I need to buy another license to add a user to make admin?  is that correct?

 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @gkarl9816.

 

There is no requirement that an Admin or Owner be Licensed (paid/Pro account). You do need to have another user (email address) invited (and accepted) into your account. At that point, you’ll have your original user – the current owner - and another user with no privileges. Before you can change the new user to Owner, you must assign them as an Admin in the Admin -> User Management -> Roles menu. Once that is done, you can change account ownership. This Zoom Support article has information on changing ownership and other guidance on this process:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064127 


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