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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

change email and password on front page

85643510465
Newcomer
Newcomer

How can I change the email address and password on the front page?

2 ACCEPTED SOLUTIONS

Okutomo
Community Champion | Employee
Community Champion | Employee

You can change your password and your password from the profile page.

Web portal > Profile > Sign In

Okutomo_0-1666842030983.png

 

View solution in original post

Jameswalter
Contributor III
Contributor III

Sign in to the Zoom web portal.
In the navigation menu, click Profile.
Under Sign In, click Edit next to Sign-In Email.
Enter the new email address.
Enter your password (for accounts with work email sign-in method).
Click Save Changes.

 

Regards,
James

View solution in original post

3 REPLIES 3

Okutomo
Community Champion | Employee
Community Champion | Employee

You can change your password and your password from the profile page.

Web portal > Profile > Sign In

Okutomo_0-1666842030983.png

 

please in my new account there is no option (sign in password) ! 

Capture.PNG

Jameswalter
Contributor III
Contributor III

Sign in to the Zoom web portal.
In the navigation menu, click Profile.
Under Sign In, click Edit next to Sign-In Email.
Enter the new email address.
Enter your password (for accounts with work email sign-in method).
Click Save Changes.

 

Regards,
James