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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom won't let me Apply a coupon code they gave me that is in my account.

ziona88
Newcomer
Newcomer

‎2023-02-10 02:39 PM

Don't know if this is the right Location, but I can't seem to get an answer from Zoom about this question: Status is Pending for RENEW30US1 in my account. What does that mean?

They sent me this discount coupon, it shows up in my account, but there is no Apply button, even though they tell me it's there.

Help? Thx!

3 REPLIES 3

Raybythelake
Newcomer
Newcomer

‎2023-02-14 05:23 PM

I have the same issue. Frustrating.

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TJL3
Newcomer
Newcomer

‎2023-02-14 06:13 PM

I have the same issue but with a slightly different code RENEW30US3. Same thing-status Pending. Unclear what this means. They sent me this coupon for a renewal. The fine print in the email they sent says something about not being able to apply the coupon if you have already applied one before. I have one from last year so maybe that is the issue, but they why did they give me this offer?  VERY FRUSTRATING and no way to get help. Chatbot was useless and my plan won't let me access a person.

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Jadegirl
Newcomer
Newcomer

‎2023-03-03 02:06 PM

I have the same problem. I thought it was phishing at first. Unable to reach anyone by phone or otherwise. Guess it's a red herring.

 

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