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Charged full price despite TechSoup Coupon

Suzanne3
Explorer
Explorer

We renewed our subscription on September 20th, using a 50% off TechSoup coupon. However, in checking our account, although the coupon was applied and accepted, the total billed is still the 100% plan cost.

1 REPLY 1

Cecilia_P
Newcomer
Newcomer

Hello Suzanne, I just bought a TechSoup coupon, and I am forbidden from even using it. Do you know what is going on?