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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Urgent: Payment not showing on my account even after payment

zingabera
Newcomer
Newcomer

‎2024-01-29 12:58 AM

My Invoice Number: INV237102704 is paid and processed.  But my account status shows payment pending.

 

I have logged off from all devices and still showing as pa

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S_K
Community Champion | Employee
Community Champion | Employee

‎2024-01-29 12:33 PM

Hi,

 

A payment made on January 19 was rejected. Another payment was made on January 28. I see that the currency is INR. Please be sure to accept the charge so the payment will properly settle. If you have further questions about this, please reach out to Zoom Billing. 

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