cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Urgent Assistance Needed: Incorrect Email Address Entered During Zoom Account Upgrade

SEMED_Nideria1
Newcomer
Newcomer

‎2024-03-28 12:58 AM

Dear Zoom Support Team,

I am writing to bring to your attention an error that occurred during the process of upgrading my company's Zoom account. Regrettably, I mistakenly entered the wrong email address.

Due to this oversight, I inadvertently scheduled a meeting using the incorrect account. Unfortunately, I am now unable to access this account as it requires a verification code.

I am reaching out to seek your assistance in rectifying this issue promptly, as my job responsibilities are at stake. I kindly request your help in resolving this matter and ensuring that I can regain access to the account with the correct email address.

Your prompt attention and support in resolving this issue would be greatly appreciated.

Thank you for your assistance.

Topics:
0 Likes
0 REPLIES 0