Upgrade & Time Limits

[drderricknoble]

I just upgraded to the PRO account. It says my payment went through, BUT it still will not allow me to schedule anything longer than 40 minutes. I am hosting a meeting tomorrow morning from 9:00 am - 11 am CST. HELP! I called, but the recording said my account didn't have phone support.

[Zoe_D]

Hi, 

Thank you for reaching out. Please login to your Zoom portal and make sure your billing tab shows the correct license plan. I would recommend restarting your Zoom client as well before trying to schedule the next meeting.

Thank you.