Update for basic plan

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2023-05-11 09:46 AM
How do I update a basic account. When I click on my profile picture no option for "update" shows.
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2023-05-17 08:58 AM
Hey @Victoria18 you can go to https://zoom.us/billing and you should see the following page (on a basic account), where you are prompt'd to 'upgrade account'
Zoom Community Moderator
he/him/his
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2023-05-17 12:37 PM
This is Victoria18 - now Victoria181. I figured this out. You have to delete your Zoom account. Then uninstall Zoom on your hard drive. Then open a new account (same email etc worked for me) and upload the basic account for free again. It's a real hassle but that is the work around I found. The moderator is suggesting you "upgrade" & pay.

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2023-06-20 01:15 AM
I agree with Victoria181 - they have made it impossible to update Zoom. Can someone from Zoom help? I don't need to upgrade just update

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2023-06-20 01:16 AM
Do I really have to uninstall?
