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How can I manage the Cloud storage? It says I have 70+GB when it is only 5 GB available

Ir_ry
Newcomer
Newcomer

‎2023-06-20 03:24 AM

Hi all,

Today I found out that I have 70+GB of videos saved in my profile although it is only possible to have 5 GB.

I can't save video's in the cloud anymore and don't know how to resolve the issue and not loose all my materials.

Attaching the notification from the profile

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-06-20 09:50 AM

Hi @Ir_ry ! You could purchase addtional cloud storage: https://support.zoom.us/hc/en-us/articles/360060661511-Cloud-recording-storage-capacity 

 

Screenshot 2023-06-20 at 11.49.44 AM.png


Bri
Zoom Community Team
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