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Unauthorized zoom billing

evahong
Newcomer
Newcomer

I received an unauthorized billing amount of USD 157.42 from zoom today, 31 May 2023. I never authorized any payment and name on card is different yet the card transaction can go through. I hope someone can get back to me here please 

 

 

 

 

 

 

 

 

 

 

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @evahong , could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Bri
Zoom Community Team
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