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Request to clarify a paid account



our name is mafam galil at mail ***********
Looking at my account I saw that there was a credit and two debits.
I recently extended the account for two additional months in light of expected activity. At the same time, I saw at the same time that a charge was made from an account in the amount of 149.9 dollars.
I would be happy to understand and sort out all the charges to make sure I don't pay twice.
In any case, I would like my account to be active until the end of June 2023 and no additional months will be charged.


Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @mafamgalil 


I see that you submitted a Billing ticket as well. I've taken that ticket and will respond from there to avoid sharing any personal information in Zoom Community.