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2024-01-19 01:14 AM
Dear Admin,
I am operating a Pro account
I mainly do my yearly subscription to the account,
I purchase the Webinar feature only when I need it
My issue is, December I paid on 3rd Dec 2024 because I needed a webinar, on Dec 18th I was billed again for $91, then Jan 18th I was given another bill,
One of the bills was automatically deducted from my card, the money meant for paying for yearly account subscription,
I have tried to raise the issue with no response
Kindly respond
2024-01-19 01:26 AM
great thanks
2024-01-31 06:12 PM
I got the same problem, I have no notifications or whatsoever, and automatically they deducted the annual subscription. Already filed the ticket 2 days ago and still no action from them.