Remove unavailable Zoom Account

[tonyzhou1260]

Hi there,

I'm trying to remove my university student account from Zoom on my devices (iPhone, iPad, PC). I originally have 2 accounts on Zoom on all of my devices which are my student account and my staff account but since I graduated, my student account is no longer available so every time when I switch account (to attempt to remove account), zoom pops me to login and I couldn't really do that and it seems like there's no other way to remove (not delete) this account from my devices based on what I can find, any ideas?

Thanks

[Mandel · Accepted solution]

Hi @tonyzhou1260 ,

Welcome to the Zoom Community!

You should be able to manually sign-out of your student account, which will also remove the account from the list of accounts you can easily switch between. See also: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073483

If you still need help, please submit a request to our Technical Support Team and they can walk you through the steps to get the account removed from your devices.

Cheers!

Zoom Community Team