Refund

[vincentchua]

Hi,

my subscription is autodeduct from my credit card.

this yr, i wanted to reduce from 2 licenses to 1

however, it was deducted for 2 and notified me

i tried to reduce it but it show it can only reduce after 2024....

can you do something to help the refund of 1 license?

i just need 1 license.

[Bri]

Hi @vincentchua , could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032?