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My account had been disabled by Zoom trust and safety team. But I have important recording in cloud.

R12
Newcomer
Newcomer

My account had been disabled by Zoom trust and safety team. But I have important recording in cloud. I do need to get back all my data. Could you please help me to take it back.

 

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

You can file an appeal using the online form.

 

"If you have received notice that Zoom has taken adverse action against your account due to a violation of our Terms of Service or Community Standards and you wish to appeal, please use this form to submit your appeal request."

 

https://zoom.us/appeals 

 

Regards

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