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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Lodging a complaint

SRainsbury
Newcomer
Newcomer

Does anyone have a contact (email or phone) to lodge a complaint with Zoom about their complete lack of customer service. The email address provided by Sales staff is not monitored and bounced back. Thanks

2 REPLIES 2

KerriS
Newcomer
Newcomer

Did you find out how to raise a complaint? The customer service is shocking. 

I have not found a place to lodge a complaint. I was billed without having a renewal notice.