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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Licensed Account dropping every 30 minutes

Manforce
Newcomer
Newcomer

Hi,

 

I have a licensed account for Zoom but it looks like i'm logging as a free user because every 30 minutes my account is disconnected.  I'm charging an auto debit on my card every month and my issue is keep happening.

1 REPLY 1

Michelle2742
Newcomer
Newcomer

For the first time on my Google Pixelbook this has happened to me in two separate client meetings.  It was not annoying I had to switch to phone voice contact.  I have the latest version, have uninstalled and reinstalled.  Any solutions out there that anyone else has found?