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Invoice how to reduce taxes

Iryna777
Newcomer
Newcomer

I have added a VAT number but taxes are in my invoice, how to get the correct one. 

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hi @Iryna777 

 

Unfortunately, invoices cannot be regenerated. Once your VAT ID is accepted, it will reflect on your account for future invoices. There may be exceptions where you can be refunded or have the VAT written off of existing invoices. Please submit a Billing ticket using the link below to request either a refund or write-off of VAT.

 

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032