Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
I have a work account which uses my work email to log in to. However whenever external people invite me to meetings they go to my personal gmail address. I cannot find anything in my work email that is linked to my personal email and I've deactivated my personal zoom account in case that helped but no difference.
I'd really like to find a solution as currently I keep missing meeting invites as they go to an email address which i don't regularly check.
I appreciate I can do that as a work around, but it is still a zoom issue as my personal email should not be connected, and I can find no record of it at my end. I don't want there to be a link and don't want my personal email available to work colleagues/contacts.
Hi Susanna, you said that invites go to your personal gmail address whenever external people invite you. Zoom generates invites, but those invites are actually coming from someone's email who has your personal account as a contact. Zoom does not send meeting invites directly to participants, does this make sense?
whenever external people invite me to meetings they go to my personal gmail address.
Thanks for taking the time to reply.
That seems unlikely as I've had invitations from new contacts to my personal email and I know I haven't ever given my personal email to them. Also I asked one of them to try sending again using my work email and it still turned up in my gmail account, it's as if zoom has something set to default to that email even though I can't see it in my profile anywhere and have no recollection of connecting them
Sure no problem, sorry this hasnt helped, but be assured Zoom would never expose your email information unless you have accepted an invite from other users who obtained your email from you or you have invited them in the past. Id say so we could dig a little deeper open up a case with support so we can check those emails for you. https://support.zoom.us/hc/en-us/requests/new