cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

I have made the payment but it is not active.

Salvo
Explorer
Explorer
 
1 ACCEPTED SOLUTION

it says it has been paid but in the zoom account it is the basic one

 

View solution in original post

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

Hi,

 

Are you able to log into https://zoom.us/billing and see your current plan status?

 

Rupert

 

it says it has been paid but in the zoom account it is the basic one