Solved: I have made the payment but it is not active.

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1 ACCEPTED SOLUTION

it says it has been paid but in the zoom account it is the basic one

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2 REPLIES 2

Hi,

Are you able to log into https://zoom.us/billing and see your current plan status?

Rupert

it says it has been paid but in the zoom account it is the basic one

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I have made the payment but it is not active.

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

I have made the payment but it is not active.