Solved: I have made the payment but it is not active.

Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.
Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

1 ACCEPTED SOLUTION

it says it has been paid but in the zoom account it is the basic one

2 REPLIES 2

Hi,

Are you able to log into https://zoom.us/billing and see your current plan status?

Rupert

it says it has been paid but in the zoom account it is the basic one

I have made the payment but it is not active.