cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

I have made the payment but it is not active.

Salvo
Explorer
Explorer
 
1 ACCEPTED SOLUTION

it says it has been paid but in the zoom account it is the basic one

 

View solution in original post

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

Hi,

 

Are you able to log into https://zoom.us/billing and see your current plan status?

 

Rupert

 

it says it has been paid but in the zoom account it is the basic one