Solved: Re: I have made the payment but it is not active.

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

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it says it has been paid but in the zoom account it is the basic one

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2 REPLIES 2

Hi,

Are you able to log into https://zoom.us/billing and see your current plan status?

Rupert

it says it has been paid but in the zoom account it is the basic one

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I have made the payment but it is not active.