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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Había solicitado dar de baja a mis cuentas de Zoom, pero me acaban de cobrar por un año más

Jeca72
Newcomer
Newcomer

‎2023-03-24 06:06 PM

Buenas noches. Yo había solicitado dar de baja a mis cuentas de Zoom que se vencían justamente el día de hoy, pero acabo de verificar que se me ha adebitado el cobro de las 10 cuentas que ya no necesito más. Por favor, necesito una solución, porque ya no requiero el servicio. Gracias.

Topics:
4 REPLIES 4

Ohkawa
Community Champion | Customer
Community Champion | Customer

‎2023-03-24 08:09 PM

@Jeca72 

 

Please Contact Support

Enviar una solicitud – Soporte de Zoom

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Gramugliasofia
Newcomer
Newcomer

‎2023-04-13 10:22 AM

Me pasó lo mismo y necesito solución urgente. 

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Naismp
Newcomer
Newcomer
In response to Gramugliasofia

‎2023-05-13 12:43 PM

Te ayudaron? 

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Naismp
Newcomer
Newcomer

‎2023-05-13 12:43 PM

Me pasó lo mismo! Necesito la

devolución de mi dinero y que me permitan desvincule mi tarjeta de crédito que no debería seguir vinculada 

 

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