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Zoom AI Companion2024-03-08 08:39 PM
Despite paying for 1000 member webinar I am getting below message.
"Your account has an outstanding balance of ₹16,846.00. If you do not pay your balance, you will lose access to all paid features and cloud recordings. Click here to pay your outstanding invoice(s) or click here for support."
I do not want my zoom to disrupt unnecessarily despite paying... any solutions
Regards,
Harsh
Solved! Go to Solution.
2024-03-11 02:49 PM
I see that your currency is INR. Have you completed the payment approval process? I'm not familiar with this, but I have heard that there is an additional step after processing a payment. There is a remittance email address on your invoice. You can send proof of payment to that email address and request that they trace your payment.
For a full review of your account, please Contact Billing.
2024-03-11 02:49 PM
I see that your currency is INR. Have you completed the payment approval process? I'm not familiar with this, but I have heard that there is an additional step after processing a payment. There is a remittance email address on your invoice. You can send proof of payment to that email address and request that they trace your payment.
For a full review of your account, please Contact Billing.
2024-03-15 10:56 AM
Hi @harsh_dave1984 ! I have reviewed your post and @S_K provided a helpful reply, so I've marked it as an accepted solution. Please let us know if you need any additional assistance!
2024-08-03 11:08 AM
Why zoom is not letting me pay the bill? I enter the details and click confirm and then i get the same window to enter the details. How should i pay the outstanding invoice?