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Exporting invoices function is not working

successinblack
Listener

‎2023-02-26 03:34 AM

When I try to select all of my invoices for 2022 (for tax filing purposes), I click on the button but then nothing happens. 

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-02-26 06:02 PM

Welcome to the Zoom Community, @successinblack.

 

I assume you're in the right place when clicking on a button... that's on the Zoom Web Portal at Admin-> Account Management -> Billing (shortcut: https://zoom.us/billing/report) on the Invoice History tab.  You should be able to click the Print button in the Receipt column.

 

Ray_Harwood_1-1677463215682.png

I'm on a PC using MS-Edge, and when I click the Print button, the invoice displays in a new tab, where I can click the Save icon and store the PDF where I'd like it to be.

Ray_Harwood_2-1677463345980.png

 

What type of computer, operating system, and browser are you using?


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