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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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Princessmo
Newcomer
Newcomer

I’m trying to make a payment and it won’t allow. I tried on different devices. Disable pop up blocking and used different cards for payment. Please advise 

1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

Hi @Princessmo 

 

Please first review Error Codes for Billing to see if any of the information helps resolve the issue. If you continue to experience this issue, please submit a request to Zoom Billing for assistance.