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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Cheating

muravioffa
Newcomer
Newcomer

‎2025-01-09 05:33 AM

I've paid for a year Zoom pro at the end of the year and Zoom accepted the payment. But on the 3d of January it made a new invoice with the same sum and my account became basic. When I wrote the Support service, Zoom blocked my account. Now I don't have money and I don't have my account. It's disgusting.

Topics:
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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2025-01-10 08:18 AM

Hello @muravioffa,

I'm sorry for the inconvenience you experienced.

You may check out this article on how you can resubscribe your account.

Let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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