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Changing Account Email

VDub2
Newcomer
Newcomer

‎2023-02-23 11:09 AM

I need to change the email that I have associated with my Zoom account but when I add the new email it says that it sent a confirmation email to the new email address BUT it doesnt actually send the email.

How do  you change the email account if it won't send the confirmation email?

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-03-02 08:58 AM

Hey @VDub2 for this you will need to submit a ticket to https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 and for the Request Type: Account Management. After submitting the ticket be on the lookout for a follow-up email to the email address you provided.

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