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Cant switch from basic to licenced

mrgatsbu25
Newcomer
Newcomer

‎2024-06-20 01:53 PM

Guys what is going on honestly i payed 180$ of hard made money... why cant i switch my account from basic to licenced, what is going on... not cool at all

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S_K
Community Champion | Employee
Community Champion | Employee

‎2024-06-21 02:59 PM

Hi @mrgatsbu25 

 

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

 

If you need further assistance, please reach out to Billing by chat.

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