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Cancel and Refund

SaltyPinata
Newcomer
Newcomer

‎2021-10-01 08:24 AM - last edited on ‎2022-03-10 12:29 PM by Community Moderator | Employee

My account got renewed automatically. I already cancel my subscription and still cant refund even though i never use my account. Please help me to refund

1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-01 08:27 AM

Hi @SaltyPinata 

 

You will need to contact Billing Support for your billing question:

 

https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support