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Can zoom refund on double booking?

jhon121212
Newcomer
Newcomer

I have booked 2 times unintentionally. so i want to remove my one subscription and want refund.

 

5 REPLIES 5

bootcamp1212
Explorer
Explorer

I think Yes, Contact Zoom Support https://support.zoom.us/hc/en-us.

You also can contact your bank for refund.

bootcamp1212
Explorer
Explorer

Contact the support team about this, they will better guide you. 

Thanks! 😮

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @jhon121212,

 

Most of us are volunteers here in the Zoom Community and don’t have access to account information or ability to make changes to accounts.

 

Zoom Staff can definitely help you with this request, by creating a Support Ticket.  Be sure to include full details like email address of your account, dates that you initiated the Licenses, etc.  It's helpful if you are logged into the account on the web when entering the ticket.  Use this link:

 

https://support.zoom.us/hc/en-us/requests/new 


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

Got i,

Thanks  Ray_Harwood 

wickjames
Newcomer
Newcomer

Yes, You can Contact the Zoom Customer support about it. 

https://support.zoom.us/hc/en-us