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Payment cancellation

Langsyne7
Newcomer
Newcomer

I cancelled payment after my purchase within few hours later(within 24 hour cancel allowed and free)

but some how it charged... not only that but charged double...

Please refund for both..

please check attached.

 

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @Langsyne7, you can look into the article Canceling your subscription under the Refunds for paid plans and or contact our Zoom billing support for further assistance. 

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Zoom Community Moderator
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