cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Can't Recieve Email Verificaton

masnanangcom
Newcomer
Newcomer

‎2023-12-12 02:40 AM

Hi Guys,

 

My Zoom client has not been used for a while because it cannot log in to the account.

Another issue is that it uses webmail whose hosting is currently not renewed.

 

After I tried to renew the hosting and webmail to the new account, I attempted to reset the password for the Zoom account using the registered email. However, multiple times I did not receive the verification email from Zoom.

 

I have already set up a whitelist for Zoom emails and IP addresses based on the instructions found on the Zoom blog, but I still cannot receive the verification email.

 

Has anyone experienced the same issue? I appreciate your assistance.

 

Anyway, my Zoom client is using Zoom Premium.

 

Thank you.

Topics:
0 REPLIES 0